All past due accounts are contacted via statements, letter, and/or phone calls within accordance with our internal policy by our billing office. If resolution is not made after these attempts, the account will be sent to our collection’s agency.
Insurance Information and Patient Financial Responsibility
I have read and understand the Luis J Mesa MD PA’s financial and administrative policies, and I agree to be bound by its terms. I also understand and agree that such terms may be amended by the practice from time to time.
I authorize payment of medical and/or surgical insurance benefits to proceed directly to Luis J Mesa MD PA. I understand I am responsible for any copayments, non-covered services, and any balances my insurance plan does not cover. In the event I do not meet my obligations, I will be responsible for collections costs, if any, including legal fees and allowed interest. I authorize Luis J Mesa MD PA to release any information acquired during my treatment necessary to process insurance claims. I authorize the physician/practitioner to initiate a complaint to the insurance company for any reason on my behalf.
If my insurance has changed, it is my responsibility to notify the Luis J Mesa MD PA. If I do not notify the Luis J Mesa MD PA of changes in my insurance, then I am responsible for any costs that occur for medical care or procedures that are not covered, or that were not authorized by my new insurance plan, with the Luis J Mesa MD PA under my new insurance plan or lapsed insurance. This includes any fees for visits, procedures and labs.
I authorize Luis J Mesa MD PA, to use the payment information (debit/credit card) on file to charge for the applicable missed appointment fees and “patient-responsibility” balances under $300 as per the EOB from my insurance company. If there is no payment information on file, I understand that I will be billed for the applicable fee. Payments will not exceed my indebtedness to the practice. A photocopy of this assignment shall be considered as effective and valid as the original. I acknowledge that I have read, understand, and agree to the above policy statement regarding the fees for missed appointments.